Inflight FAQ's

What is Inflight Data offer?

  • Now when you activate Passport Pack, you will get bonus Unlimited Inflight Data in addition to the benefits Calls and Data that you get with Passport pack in more than 180+ countries.
  • With Unlimited Plans, you will be able to use the in-plan roaming Data during your flight with no extra charges.

How can I use the Inflight Data during my next trip?

During your flight, after takeoff, you can disable Airplane mode and enable your Data to connect to OnAir or AeroMobile networks and your phone will be connected to the internet if you have activated Passport pack or you are on any of our new Unlimited plans

Can this service work on Wi-Fi?

  • No, it only works when you connect to OnAir or AeroMobile Networks
  • * OnAir inflight services are available on 3G/2G

What Flights I can use this service on?

You can enjoy seamless inflight connectivity with our services on the below:

AEROMOBILE COVERAGE ON AIR COVERAGE
Airline Aircraft Airline Aircraft
Aer Lingus A330 Aircraft Aeroflot
  • A330 Aircraft
  • B777 Aircraft
Air Belgium A330 Aircraft Air Cote D'Ivorie A320 Aircraft
Asiana Airlines A350 Aircraft Air Senegal A330 Aircraft
Biman Bangladesh Airlines B787 Aircraft Egypt Air A330 Aircraft
Cathay Pacific A350 Aircraft Emirates A380 Aircraft
EgyptAir B787 Aircraft Etihad Airways
  • A320 Aircraft
  • A330 Aircraft
Emirates B777 Aircraft Kuwait Airways
  • A320 Aircraft
  • A330 Aircraft
Etihad Airways
  • A350 Aircraft
  • B777 Aircraft
  • B787 Aircraft
 Oman Air
  • A330 Aircraft
  • B787 Aircraft
EVA Air B777 Aircraft Philippines Airlines
  • A330 Aircraft
  • B777 Aircraft
ITA Airways A330 Aircraft Qatar Airways
  • A320 Aircraft
  • A350 Aircraft
  • A380 Aircraft
  • B787 Aircraft
Kuwait Airways B777 Aircraft Rwanda Air A320 Aircraft
Lufthansa
  • A330 Aircraft
  • A340 Aircraft
  • A350 Aircraft
  • A380 Aircraft
  • B747 Aircraft
 Saudia
  • A320 Aircraft
  • A330 Aircraft
  • B777 Aircraft
  • B787 Aircraft
Malaysia Airlines A350 Aircraft Singapore Airlines
  • A350 Aircraft
  • A380 Aircraft
  • B777 Aircraft
SAS Scandinavian Airlines A330 Aircraft Sri Lanka Airways A330 Aircraft
Singapore Airlines
  • A350 Aircraft
  • B777 Aircraft
  • B787 Aircraft
 Uganda Airlines A330 Aircraft
Swiss International Air Lines
  • A330 Aircraft
  • A340 Aircraft
  • B777 Aircraft
    
TAP Air Portugal
  • A330 Aircraft
    
Turkish Airlines
  • A330 Aircraft
  • A350 Aircraft
  • B777 Aircraft
  • B787 Aircraft
    
Uzbekistan Airways B787 Aircraft    

Is there any limit to the data I can use on-board ?

Yes, Fair Usage Policy applies as below:

  • Unlimited premium : Customer can enjoy inflight roaming with a FUP of 20 GB per month
  • Unlimited VIP : Customer can enjoy inflight roaming with a FUP of 100 GB per month