What is the advantage of buying the Apple Products from Vodafone Qatar?
When You successfully pre-order and pick up the Handset, You will be eligible for the following benefits:
FREE Vodafone exclusive 2 years warranty worth QR295 for iPhones, subject to specific terms and conditions as mentioned in the warranty.
If You are an existing or new Vodafone customers will also get up to 24GB of free local data with purchase of iPhones. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days (the ‘’Data Offer’’). You cannot carry the remaining data to the next month.
What warranty do I get when I buy the iPhone from Vodafone Qatar?
You will get a Vodafone exclusive two (2) years warranty when you buy the iPhone from Vodafone Qatar. 1st year is a Limited Warranty – Worldwide from Apple and 2nd year is local warranty from Vodafone Service Centre
What warranty do I get when I buy the Apple Watch / Airpods from Vodafone Qatar?
You will get a 2 years warranty when you buy an Apple Watch or Airpods from Vodafone Qatar.
Can I change the location which I chose on the Pre-order?
Pre-orders can be picked up from Villaggio, City Centre, Place Vendome, and Doha Festival City store only. No changes can be made to the collection location once the pre-order was confirmed. In case You do not pick up the Handset from the designated Store then we will refund the payment made to the same credit card used to make the purchase within 14 days.
I cannot go to collect the pre-order, can someone else go instead?
Yes, however, he/she needs to provide the original QID, credit card used when the pre-order was placed, SMS notification, and order receipt.
I did not get my Pre-order email/SMS, what do I do?
You can verify your order in the Vodafone store on the launch day with the order receipt given at the time of pre-order.
How can I cancel my pre-order?
You can chat with us through My Vodafone App or visit any Vodafone store to request cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the same card you used when you pre-ordered the Handset.
Can I change my device selection for a different model after placing the order or during the delivery?
You cannot change the specifications of your pre-order (change of colours, of models, of capacity, etc) once it is concluded online.
Until when can I pre-order?
The pre-order for the Apple products will be open until the 18th of September 2024.
Can I Trade in an old device to pre-order the new Apple products?
This service is not yet available during the pre-order period. We will send a communication on our website and on our Social Media accounts when Trade in is available for these newly announced devices.
How many handsets can I preorder?
You can pre-order only 1 Handset and upto five (5) watches / accessories per QID/Passport number (with a local credit card) and pre-order one (1) Handset (with an international credit card).
What if I cannot pick up the Handset after receiving the pickup notification?
You will have five (5) business days from the time of receiving the notification to pick up the Handset. If the Handset is not collected during this period, the pre-order will no longer be valid and will be cancelled.