Vodafone Calling

Vodafone Calling with Microsoft Teams
Modernize your Business Communications

Vodafone Calling with Microsoft Teams is a cloud-based telephone system that enables businesses to manage and optimize their communication infrastructure without the need for on-premises hardware. It offers scalability, cost-efficiency, and remote accessibility, empowering organizations to enhance their phone system flexibility and reduce operational complexities.

Features

PSTN Integration

Make and receive external telephone calls across your Teams enabled devices

Ringing Across Devices

Assign a unique telephone number that can be configured to ring on multiple devices

Managed service options

End-to-end managed voice service from Vodafone

Single Contact Directory

Quickly and easily search and contact users across your Microsoft estate

Benefits

Reduced missed calls

Calls ring on your mobile and desk phones, so customers can reach you even when you're on the go

Robust Security and reliability

By allowing only authorized users to make and receive calls

Tailored Service Options

Seamlessly coexists with or integrates into your existing IP telephony communications service.

Why Choose Vodafone

Still need support?

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Frequently Asked Questions

What is Vodafone Calling with Microsoft Teams?
Vodafone Calling with Microsoft Teams is a cloud-based telephone system that enables businesses to manage and optimize their communication infrastructure without the need for on-premise hardware. It offers scalability, cost-efficiency, and remote accessibility, empowering organizations to enhance their phone system flexibility and reduce operational complexities.

How will this service benefit my company and employees?
- Single solution to support internet and unified communication
- Enable flexibility and boost productivity by supporting your staff to work from anywhere and at anytime
- Be future-ready by ensuring security and reliability
- Implement a cost-efficient solution without the burden of hardware cost. Expand your collaboration tools and make the most of what a Digital PABX platform has to offer
- We’ll integrate the Public Switched Telephone Network (PSTN) with your existing Microsoft 365 environment
- Your fixed and IP telephony will be joined together for all your internal and external communication needs.
- Leverage on the managed service option to address complexity of maintaining your Telephone PABX, simplifying communication and integration

I already have Microsoft teams, why do I need to take Vodafone Calling with Microsoft Teams?
Vodafone Calling with Microsoft Teams will help you to connect to Fixed and Mobile network, enabling you to make and receive external telephone calls from your Microsoft Teams applications on any connected device.
We can deliver a solution to co-exist or integrate with your existing communications. As it is a cloud based OpEx model, it means you do not need to invest any CapEx upfront.

Do I need an IT expert to set this up and manage internally?
Making the move is easy but in case you require additional help; we offer specialist support services to get you up and running. We provide a professional service to implement and configure your Microsoft Team.

Can I appoint an admin to manage the services for my team?
Yes, Microsoft Teams Admin Centre enables you to have admin management with the addition of a range of tools for your IT administrators to centrally manage platform and user configurations.

Who do I contact if I need any support?
Vodafone Service Desk is available to take your call 24 hours a day, 365 days a year.
Contact Vodafone Business support on:

Customer Services (English & Arabic supported)

General Enquiries Enquiries Line +974-7700-7110

Billing Enquiries Help Desk +974-7700-7110

Can I try the service before purchasing it? If so, what’s the trial period?
You can contact our account managers to discuss your options further.

Can I disconnect the service any time?
The minimum Contract period is 12 months. Customers can disconnect after 12 months of completing this period.

Notifications

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