Bill Limit FAQs

Need help understanding more about your bill limit? Find lots of useful information here with the most frequently asked questions about bill limits.
To set your bill limit and get access to loads more features, download the MyVodafone App here.

  1. What is the Bill Limit service?
    • Bill Limit guarantees that your phone bill amount does not exceed your set limit.

  2. Why do I need a bill limit?
    • Bill limit helps you prevent bill shock and stay in control of your monthly spending.

  3. How much dose it cost me?
    • Nothing! This service is free of charge

  4. If I subscribe to an add-on, will Bill Limit change?
    • No, it won’t, as purchasing an add-on does not change your bill limit.

  5. I sometime subscribe to 3rd party services by mistake, will the Bill Limit service protect me?
    • Yes, it will, as you cannot add any extra charges to the amount that was set for your bill limit

  6. How can I subscribe to this service?
    • It’s added to you by default as a postpaid subscriber, but to manage it you need to use My Vodafone App

  7. How do I manage my Bill Limit?
    • You can change your Bill Limit anytime using My Vodafone App. It is completely free, too!

  8. What if I want to unsubscribe?
    • This is a default service provided for FREE to all Vodafone postpaid plan users to ensure your phone bill remains under control & cannot be removed from customer’s account.

  9. Who can I contact if I have any concerns?
    • You can use any of our contact channels to reach out to us with any questions or concerns. Ring our call center, visit our retail stores around Qatar or chat with us through My Vodafone App

  10. Can I see how much I already used from my set limit?
    • Yes, you can see how much you have used up by looking at the “unbilled usage” in the My Vodafone App bill summary