Transfer your number in 3 easy steps

Step_1

Step 1 of 3
Keep the following documents ready
  1. QID Copy: Color QID copy (front & back) of both yours and the new owner

  2. Two Selfie Videos - 5 seconds selfie video of you and another of the new owner, holding QID.

  3. Application form: Click below to download, fill and sign the Transfer form.


Step_2

Step 2 of 3
Chat with Us
  1. Chat with one of our care champions who will guide you to attach & verify all documents from Step:1.

  2. After your documents are successfully verified, you will be provided a ticket number.


Step_3

Step 3 of 3
Track your request

Your documents will be passed on to our back office team to process the transfer. You can track the progress with the ticket number given to you from My Vodafone App.


Transfer of Number - Tutorials

How to record selfie

How to Chat & Attach document