How can I subscribe to GigaBusiness 5G plans?
In order to subscribe to GigaBusiness 5G plan, you can visit our website (https://www.vodafone.qa) and to leave your details. You will then receive a call from our Account Managers to guide you through the plans and get an appointment for the installation of the service at your business location.
Where can I get the GigaBusiness 5G service?
GigaBusiness 5G service is available in some areas in Qatar. We are expanding in many other areas in the coming weeks. You can check 5G coverage through the 5G map that will be provided soon. You can contact us to check your business location coverage with 5G.
Are there any fees for the 5G Wi-Fi router if I get the GigaBusiness 5G plan?
There is a device charge of QR 75 per month for a period of 24 months
Do I have to pay anything for 5G Wi-Fi router if I disconnect my GigaBusiness 5G plan before completing 24 months?
You will have the return the 5G router in good working condition, any time you disconnect. Failing to do so will attract a penalty of QR 75 per month for the remaining months of the 24 month period.
My office needs a 5G Wi-Fi, can I get one and how much do I have to pay?
Yes you can get a Wi-Fi extender (“Mesh”) for a monthly fee of QR 25 for a period of 12 months. Should you disconnect the service before completing 12 months, from the date of buying the Mesh, you will pay a cancelation fee of QR 25 per month for the remaining months of the 12 month period.
What is the difference between 5G and 4G?
5G is a new technology that will provide you with very high speed that can reach up to 1 Gbps. It is the new generation after 4G+ technology.
I am moving my business, how do I get GigaBusiness 5G service in my new business location?
You just need to contact your Vodafone Business Account Manager and he will guide you accordingly.
How much do I pay for new installation or moving my business location?
No charges for new installation or moving to a new business location
GigaBusiness 5G service is not working, how can I solve the problem?
You can contact us by calling our Contact Centre through your landline number on 111.
